According to Gallup, only 32% of employees in the US are engaged. This means only 32% of US employees are involved in, excited about and committed to their job and the company they work for. Ouch!
Engaged employees usually stand out because of the discretionary effort they consistently show in the roles they are given. They are the ones who will go the extra mile and work with a passion while also establishing a profound connection with the company. Having engaged employees in your business is an assurance that innovation will thrive and your business will grow.
Contrast this with employees who are actively disengaged. Disengaged employees, whether they mean to or not, damage the reputation of your company. In addition to being unhappy at work, they usually act out their unhappiness while also monopolizing their manager’s time and driving away customers. While engaged employees are innovating, creating new customers and solving problems, the actively disengaged ones are doing the exact opposite and undermining the positive efforts of others.
Disengaged employees are a potentially untapped resource that offers the largest opportunity for your business to improve profitability and performance. They are typically not difficult to spot because they are overly concerned about lunch or their next break or any other way of trying to escape work…they have “checked out.”
Most disengaged employees aren’t overtly disruptive or hostile. They do just enough to meet their job requirements and usually nothing more. Sleepwalking throughout the day is their norm. They look uninspired and unmotivated, having little to no concern when it comes to customers, profitability, productivity, safety or quality.
When an organization decides to increase employee engagement, it can be an incredibly effective strategy to increase performance, productivity and long-term growth for the company.
Great leaders and managers know the people they have working for them...who they are, their strengths, their weaknesses, and their goals. How you interact with your employees directly influences their engagement at the workplace.
Check out these 3 practical employee engagement strategies to start building an engaged workforce now.
Oftentimes, a company will ask its employees to voice their opinions regarding issues and challenges at work. When employees do that, they expect action to follow.
Some businesses make the mistake of not acting on the information they’ve gathered.
Whenever you decide to survey your employees, consider making the data relevant, specific and actionable at a team or organizational level. Data taken should be proven for the purposes of influencing key performance metrics.
When company leaders set the tone from the top, then real change can be felt all the way down to the local work-group level.
Companies benefit most when leaders weave engagement initiatives to both the employees and their managers. They both need to feel empowered when it comes to making significant changes and differences in the workplace environment.
For balance to be achieved in the workplace, leaders and managers should work hand in hand with employees to identify any barriers they may be experiencing to create positive change.
Your employees are familiar with your company’s systems, processes, customers, and products, which enables them to contribute strong ideas about how to deliver business innovation, improved performance and a better workplace experience.
Your managers can make or break your company and they play a vital role in the level of employee engagement. Your managers should possess many of these qualities:
The best managers understand they will only succeed if their team succeeds as well. You won’t find a successful manager with an underperforming team, it’s simply not possible.
Whether you are promoting individuals from within or you are hiring from outside, consider the unique talents they may have and screen them for the capabilities above. If a manager is not engaged and committed to your company it will be very difficult for the employees below them to be engaged.
Improved employee engagement has the power to transform your business. If you need help or assistance, don't hesitate in reaching out...that's what we are here for.
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Tim Fitzpatrick is the President & Founder of Rialto Mobile Marketing. At Rialto Mobile Marketing we create marketing systems to help small businesses achieve simple, sustainable growth. We're the bridge between where you are and where you want to be.