Privacy Policy

Effective Date: 5/1/2018

​This Privacy Policy discloses the privacy practices for the www.rialtomobile.comsite and various related services (together referred to as the "site").  Rialto Mobile Marketing, LLC, the provider of the site (referred to as "us" or "we"), is committed to protecting your privacy online.  Please read the information below to learn the following regarding your use of this site.

You acknowledge that this Privacy Policy is part of our Site Terms of Use, and by accessing or using our site, you agree to be bound by all of its terms and conditions.  If you do not agree to these terms, please do not access or use this site.

This policy applies to information we collect:

On this site.

In email, text, and other electronic messages between you and this site.

Through mobile and desktop applications you download from this site, which provide dedicated non-browser-based interaction between you and this site.

When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or

any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the site.

We reserve the right to change this Privacy Policy at any time.  Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an E-mail to the E-mail address listed by registered users and posting the revised Policy on this page.  You acknowledge and agree that it is your responsibility to maintain a valid E-mail address as a registered user, review this site and this Policy periodically and to be aware of any modifications.  Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.

1. Types of Information Collected

​In order to better provide you with our numerous services, we collect two types of information about our users:  Personally Identifiable Information and           Non-Personally Identifiable Information.  Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

In compliance with the U.S. Children’s Online Privacy Protection Act (COPPA), our services and products arenot directed to users under 18 years of age unless accessed under the careful supervision and consent of a parent or legal guardian. Any use by someone under this age is strictly prohibited and will be terminated immediately upon discovery. Further, any personally identifiable information provided by someone under 13 or that identifies someone under this age, will be deleted immediately upon discovery if in violation of this restriction.

Personally Identifiable Information:  This refers to information that lets us know the specifics of who you are.  When you engage in certain activities on this site, such as requesting information, ordering a product or service, reviewing the website management system or mobile app, submitting content and/or posting content in discussion forums or other public areas, entering a contest or sweepstakes, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself by filling out and submitting an online form.  It is completely optional for you to elect to engage in these activities, however, we may ask that you provide us personal information, including but not limited to, your first and last name, company name, mailing address (including zip code), E-mail address, telephone and facsimile numbers, company contacts, billing information and other personal identifying information.Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary.  If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Non-Personally Identifiable Information:  This refers to information that does not by itself identify a specific individual.  We gather certain information about you based upon where you visit on our site in several ways.  This information is compiled and analyzed on both a personal and an aggregated basis.  This information may include the Website's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address.  A URL is the global address of documents and other resources on the World Wide Web.  An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web.  Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination.  In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer.  Computers require IP addresses in order for users to communicate on the Internet.

2. ​Collection Methods and Use of Information

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us.  You provide certain Personally Identifiable Information to us when you (a) register for our services and register your E-mail address with us; (b) enter sweepstakes or contests sponsored by us or one of our partners; (c) sign up for special offers from selected third parties; (d) send E-mail messages, submit forms or transmit other information by telephone or letter; or (e) submit your credit card or other payment information when ordering and purchasing products and services on our site.  We may also collect information from you at other points on our site that state that such information is being collected.

In addition, we may also collect, or our third-party ad server and/or content server may collect, certain Non-Personally Identifiable Information.  This information is ultimately stored in the form of store categories, and, in some cases, specific URLs.  We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information.  Our third-party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at our site.

We will primarily use your Personally Identifiable Information to provide our services to you, as required by our agreements with you.  We will also use Personally Identifiable Information to enhance the operation of our site, fill orders, improve our marketing and promotional efforts, statistically analyze site use, improve our product and service offerings, and customize our site's content, layout, and services.  We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices.  We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Site Terms of Use, and this Privacy Policy.

3. Release of Information

We do not sell, trade, or rent your Personally Identifiable Information to others.  We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties.  We and our service partners use your Personally Identifiable Information to operate our sites and to deliver their services.  For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.

We will encourage our service partners to adopt and post privacy policies.  However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control.

Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities.  We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation.  We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities.  We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

We may also provide Non-Personally Identifiable Information about our customers' sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.

4. ​Updating and Correcting Information

We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us.  You may change any of your Personally Identifiable Information in your account online at any time by linking to your account in accordance with instructions posted elsewhere on this site.  You may also access and correct your personal information and privacy preferences by writing us at:

​Rialto Mobile Marketing, LLC
9457 S. University Blvd., #111
Highlands Ranch, CO 80126
info@rialtomobile.com

Please include your name, address, and/or E-mail address when you contact us.

We encourage you to promptly update your Personally Identifiable Information if it changes.  You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on this site.  In addition, it may be impossible to completely delete your information without some residual information because of backups.

5. ​User Choices on Collection and Use of Information

We may, from time to time, send you E-mail regarding our products and services.  In addition, if you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally send you direct mail about products and services that we feel may be of interest to you.  Only Rialto Mobile Marketing, LLC (or agents working on behalf of Rialto Mobile Marketing, LLC and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers.  If you do not want to receive such mailings, simply tell us when you give us your personal information.  Or, at any time you can easily edit your account information to no longer receive such offers and mailings.

You also have choices with respect to cookies, as described below.  By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies.  If you choose to reject all cookies some parts of our site may not work properly in your case.

6. ​Security of Information

At our site you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards.  The importance of security for all Personally Identifiable Information associated with our user is of utmost concern to us.  Your Personally Identifiable Information is protected in several ways.  Access by you to your Personally Identifiable Information is available through a password and unique customer ID selected by you.  This password is encrypted.  We recommend that you do not divulge your password to anyone.  In addition, your Personally Identifiable Information resides on a secure server that only selected Rialto Mobile Marketing, LLC personnel and contractors have access to via password.  We encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.

Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password.  Since this information is not accessible from outside Rialto Mobile Marketing, LLCyou will not be asked to select a password in order to view or modify such information.

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions.  They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.  As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that:  (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

7. ​Cookies

When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site.  A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to us.  Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site.  The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site.  You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly in that case.

We may use an outside ad serving company to display banner advertisements on our site.  As part of their service, they will place a separate cookie on your computer.  We will not provide any third-party ad server with any of your Personally Identifiable Information or information about your purchases.  We and our third-party ad server will collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad.  Other advertisers may also place banner ads on our site in the same manner as above, but we will not disclose any Personally Identifiable Information to them.

8. ​Google Analytics

Google Analytics is a program used to track visitors to this Site, and it primarily helps measure how users interact with the Site content. Google Analytics stores information about what pages you visit, how long you are on the Site, how you got here and what links you click on. This analytics data is collected via a JavaScript tag in the pages of this Site and is not tied in any way to any Personally Identifiable Information. 

The information generated about your use of the Site including your IP address is transmitted to Google. The information is then used to evaluate visitor interactions with this Site and to compile reports on website traffic activity for www.rialtomobile.com. Neither Rialto Mobile Marketing, LLC nor Google will ever link or seek to link Personally Identifiable Information provided by you to the Site to the data collected by Google Analytics.

If you would like to opt out of Google Analytics, Google has developed a tool that works with major internet browsers to permit you to opt-out.  For more information and to install their     opt-out tool, please click here: https://tools.google.com/dlpage/gaoptout.

9. ​Privacy Policies of Third Party Sites

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you.  Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices.  Please consult each site's privacy policy.  We are not responsible for the policies or practices of third parties.  Additionally, other companies which place advertising on our site may collect information about you when you view or click on their advertising through the use of cookies.  We cannot control this collection of information.  You should contact these advertisers directly if you have any questions about their use of the information that they collect.

10.​ Miscellaneous Privacy Issues

You must be at least 18 years old to have our permission to use this site.  Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.

At www.rialtomobile.com, we DO NOT respond to Do Not Track signals.

You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, E-mail address, etc.) in the discussion forums or other public areas on this site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties.  Such activities are beyond our control and this Policy does not apply to such information.  Any submissions to chat rooms or other public areas on this site are accepted with the understanding that they are accessible to all third parties.  If you do not want your comments to be viewed by third parties, you are advised not to make any submissions.  Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information.  Please be careful and responsible whenever you're online.

​If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by sending a letter to:

Rialto Mobile Marketing, LLC
Attn:  Privacy Compliance Officer
9457 S. University Blvd., #111
Highlands Ranch, CO 80126

You may also contact us by E-mail at info@rialtomobile.com.


Your privacy is critically important to us. At Rialto Mobile Marketing LLC we have a few fundamental principles:

    • We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)


    • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.


    • We don’t store personal information on our servers unless required for the on-going operation of one of our services.


    • In our mobile application products, we aim to make it as simple as possible for you to control what is visible to the public, seen by search engines, kept private, and permanently deleted.

Below is our privacy policy which incorporates these goals:

Rialto Mobile Marketing LLC (“Rialto Mobile”) operates several websites including www.RialtoMobile.com as well as a number of websites on behalf of our customers (collectively, the “Websites"), as well as a number of mobile applications on behalf of our customers (collectively, the “Applications"). It is Rialto Mobile’s policy to respect your privacy regarding any information we may collect while operating our Websites and Applications.

Website Visitors & Application Users

Like most website and application operators, Rialto Mobile collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Rialto Mobile’s purpose in collecting non-personally identifying information is to better understand how Rialto Mobile’s visitors use its websites and applications. From time to time, Rialto Mobile may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Rialto Mobile also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Rialto Mobile does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Certain visitors to Rialto Mobile’s websites or applications choose to interact with Rialto Mobile in ways that require Rialto Mobile to gather personally-identifying information. The amount and type of information that Rialto Mobile gathers depends on the nature of the interaction. For example, we ask visitors who sign in to one of our applications using a social network for their username and password. In each case, Rialto Mobile collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Rialto Mobile. Rialto Mobile does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website and/or application related activities.

Aggregated Statistics

Rialto Mobile may collect statistics about the behavior of visitors to its websites and applications. For instance, Rialto Mobile may monitor the most popular features in one of our applications. Rialto Mobile may display this information publicly or provide it to others. However, Rialto Mobile does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Rialto Mobile discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Rialto Mobile’s behalf or to provide services available at Rialto Mobile’s websites and applications, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Rialto Mobile’s websites and applications, you consent to the transfer of such information to them. Rialto Mobile will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Rialto Mobile discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Rialto Mobile believes in good faith that disclosure is reasonably necessary to protect the property or rights of Rialto Mobile, third parties or the public at large. If you are a registered user of a Rialto Mobile website and/or application and have supplied your email address, Rialto Mobile may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Rialto Mobile and our products. We expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Rialto Mobile takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Rialto Mobile uses cookies to help Rialto Mobile identify and track visitors, their usage of Rialto Mobile websites, and their website access preferences. Rialto Mobile visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Rialto Mobile’s websites, with the drawback that certain features of Rialto Mobile’s websites may not function properly without the aid of cookies.

Business Transfers

If Rialto Mobile, or substantially all of its assets, were acquired, or in the unlikely event that Rialto Mobile goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Rialto Mobile may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites or applications may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Rialto Mobile and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Rialto Mobile may change its Privacy Policy from time to time, and in Rialto Mobile’s sole discretion. Rialto Mobile encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of any of our websites or applications after any change in this Privacy Policy will constitute your acceptance of such change.

Contact details:

If you have any questions or comments or wish to exercise your rights under applicable legislation, please contact our privacy team by emailing to Info@RialtoMobile.com.

Or by Mail to:

Rialto Mobile Marketing, LLC
9457 S. University Boulevard
Suite #111
Highlands Ranch, CO 80126 USA

Phone: 888.907.1080
Email: Info@RialtoMobile.com
URL: www.RialtoMobile.com




Note: This Privacy Policy document is available under a Creative Commons Sharealike license. This document is derived from the original work by Automattic, San Francisco, California, authors of the world famous WordPress.com.